Monthly Archives: February 2013

How to Respond to Customers through Social Media: Learn from Applebee’s Mistakes

How to Respond to Customers through Social Media: Learn from Applebee’s Mistakes

Social media can be entertaining, but it’s also the perfect venue for ranting about poor experiences. How your business responds…

Facebook Fatigue: The Social Media Window Is Wide Open

Facebook Fatigue: The Social Media Window Is Wide Open

There’s a new report by the Pew Internet & American Life Project, which is claiming that more than a quarter…