Monthly Archives: December 2013

The Knowledge Economy

The Knowledge Economy

I noted with interest the recent introduction of Google Helpouts, “a new way to get and give personalized help over…

It’s Beginning to Look a Lot Like Christmas – 2013 Version

It’s Beginning to Look a Lot Like Christmas – 2013 Version

Are you ready for the holidays? This song to get you in the spirit was popularized in the good old…

Marketers, Stop Creating Content and Develop a Point of View

Marketers, Stop Creating Content and Develop a Point of View

Content marketing has risen to the top of most CMOs mind, thanks to the fragmentation of the media landscape, social media…

Consulting: The Case Against the 40-Hour Work Week, Part 2

Consulting: The Case Against the 40-Hour Work Week, Part 2

A recent study found that 71% of the U.S. workforce is unhappy. Put another way, less than one third of…

Consulting: The Case Against the 40-Hour Work Week, Part 1

Consulting: The Case Against the 40-Hour Work Week, Part 1

One of the services we provide are our people, or consultants you can hire to help lead and manage projects.…

Using Support Teams as a Branding Tool

Using Support Teams as a Branding Tool

Many companies maintain strong firewalls between their teams, limiting opportunities for cross-functional synergy. Encouraging collaboration among your company’s teams instead…