Ecommerce Strategy and Insights Manager
Role Overview:
The Global Growth & Digital Sales team at Adobe drives global revenue and subscriber growth through key business levers such as promotional strategy, free customer conversion, paid customer add-on/up-sell, and retention. As a contractor on this team, you will sit at the intersection of analytics and operations; helping us measure what matters, track progress against key initiatives, and keep the business running smoothly day to day. This role is ideal for a detail-oriented, analytically minded operator who thrives in fast-moving environments and is comfortable going deep on data while also managing the operational rhythm of a growth org.
Responsibilities:
- Analyze the performance of promotional campaigns and strategic initiatives; building trackers, synthesizing results, and surfacing actionable insights to inform future decisions.
- Develop clear, well-structured readouts and reports for key initiatives, translating complex data into digestible narratives for stakeholders at multiple levels.
- Provide ongoing visibility into core business metrics, including preparing and presenting updates in regular run-the-business (RTB) meetings.
- Support the development of business cases and investment sizing for project approval requests, leveraging internal data and benchmarks to quantify opportunity and impact.
- Manage operational workstreams including event tracking oversight, long-term trend monitoring, calendar communications, and deadline management across team initiatives.
Qualifications:
- BS/BA with 3-6 years of experience in finance, analytics, marketing operations, or business operations; ideally within a SaaS or e-commerce environment.
- Strong analytical instincts with a proven ability to work with structured and unstructured data to generate meaningful business insights.
- Experience building and maintaining performance trackers, dashboards, or reporting frameworks; familiarity with tools such as Claude, Tableau, PowerBI, or equivalent.
- Experience with SQL for ad hoc data extraction and analysis; comfort working with large datasets across multiple sources.
- Experience with web analytics tools; Adobe Analytics experience is a plus.
- Excellent written and verbal communication skills, with an ability to present findings and recommendations clearly to cross-functional partners and leadership.
- Highly organized and operationally rigorous; able to manage multiple workstreams, track deadlines, and keep stakeholders aligned.
- Self-starter with a collaborative mindset and a genuine drive to get things done.
Company profile:
As one of the world’s most innovative software companies whose products touch billions of people around the world, Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations; customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
EM Marketing offers a wide array of benefits for employees that are classified as W2 employees or work over 30 hours a week. These benefits include several medical plan options, with a portion of the premiums being covered by EM Marketing. Additionally, there are several dental, vision, supplemental options, and a 401K plan.